About us
This website is operated by Al Qadeer Olive Products, H/N SC-3, Barani Agricultural Research Institute, Chakwal, Punjab, Pakistan. In these terms, “we”, “us” and “our” mean Al-Qadeer Olive Products, and “you” means the person using the website or placing an order.
By browsing this website or placing an order, you accept these terms. If you do not agree with them, please do not use the website.
Products and descriptions
Our products are natural foods, so colour, aroma, taste and texture vary from batch to batch and with the season. Product photographs are for illustration; the bottle, jar or label you receive may differ slightly.
Health and nutrition information on this website is general information about olive oil and olive products. It is not medical advice. Speak to a doctor before relying on any product for a medical condition.
Prices and availability
All prices are in Pakistani Rupees and include any applicable taxes. We may change prices, pack sizes and product availability at any time without notice. If a product becomes unavailable after you order, we will offer you a replacement or a refund.
We try to keep the website accurate, but if an obvious pricing or description error occurs we may cancel the affected order and refund you in full.
Orders and payment
Placing an order on this website is an offer to buy. You pay in advance through AssanPay, our payment partner, using one of the methods available at checkout. For a wallet payment, approve the request in your wallet app; for a card payment, continue to the secure card payment page. Your order is confirmed when payment succeeds. We do not offer cash on delivery.
We email your order confirmation and invoice to the address you give at checkout. An order that is not paid within the time shown at checkout is cancelled. We may also cancel an order if it looks fraudulent or if we cannot verify your details; if you have already paid, we refund you in full.
Delivery, returns and refunds
Our Shipping Policy, Return Policy and Refund Policy form part of these terms and explain how delivery, returns and refunds work.
Your information
We collect your name, mobile number, email address, delivery details and the order and payment information needed to process your purchase and contact you about it. Our Privacy Policy explains how we use and share this information, browser storage, retention and privacy requests.
Using this website
The content on this website, including text, photographs, logos and the Al-Qadeer name, belongs to us and may not be copied or used commercially without our written permission.
You agree not to misuse the website, place fraudulent orders, or attempt to interfere with its security or operation.
Our responsibility
We are responsible for supplying products that match their description and are safe to consume when stored as directed. We are not responsible for losses caused by courier delays, incorrect details given at checkout, or the misuse or improper storage of a product after delivery.
Changes and governing law
We may update these terms from time to time. The version published on this page applies to your order on the day you place it. These terms are governed by the laws of Pakistan and the courts of Chakwal, Punjab have jurisdiction over any dispute.
Questions about these terms? Message or call us on 0312 5155011, or email contact@alqadeerolive.com.